Promise & Policies

KIMBERLY PROCESS

Partnering with vendors and suppliers that abide by The Kimberly Process.  Sourcing diamonds from suppliers that commit that their inventory does not originate from war-torn areas.

AUTHENTICITY

Sourcing diamonds and gemstones from suppliers that clearly label and guarantee their inventory as  natural versus lab-grown, and verifying authenticity in-store.

Using metals of stated purity, expertly cast for heirloom quality.

METALS & HANDCRAFTED

14k Golds, 18k Golds, Sterling Silver, and Platinum offerings.  Options without nickel (such as palladium-based 18k White Gold)

Expert casting that will withstand the test of time.  Hand-polished finishes, ensuring the item sparkles from every angle.

Hand-set diamonds and gemstones.

PAYMENT SCHEDULE

All special orders and custom orders require at least 50% payment at time of order.  We accept ACH, Credit Cards, Debit Cards, as well as financing options through Paypal Credit and Synchrony Financing.  Payments can be made online or by visiting us in person.  We do not accept personal checks.  Please read more about our payment options.

Remaining balances on all special orders and custom orders must be paid within (7) days of final invoice.  Failure to pay invoices by stated due date on invoice may incur a $20 late fee.  Invoices left unpaid more than 7 days may incur a $20 late fee in addition to a 2% interest fee, accrued each month past the invoice due date.

Manufacturing and production shall only begin upon Client paying stated Production Deposit.  No item(s) shall be surrendered to client until all remaining balances are paid in full. Client shall have 45 days to pay any remaining balance due under this agreement upon receipt of Owner’s second emailed notice that the products and services are completed. The Leake Co. is not responsible for delayed timelines or delivery dates as a result of Client’s delayed payment, incomplete payment, or failure to satisfy Payment Schedule.

IN STOCK ITEMS

All in-stock items require payment in full upon selection.

LAYAWAY

Layaway options are offered on a case-by-case basis and are not available for every item.  Layaway terms do not exceed 90 days, and require a 50% upfront payment on your item.  Equal monthly payments must be made on stated contract due date.  Jewelry and items will not be released until item is paid in full.

Remaining balances on all layaway must be paid within (7) days of installment invoice.  Failure to pay invoices by stated due date on invoice may incur a $20 late fee.  Invoices left unpaid more than 7 days may incur a $20 late fee in addition to a 2% interest fee, accrued each month past the invoice due date.

In the event of failure to satisfy layaway contract terms, or in the event of non-payment of any installment past 30 calendar days, layaway item will be returned to stock, returned to the manufacturer, or otherwise become the property of The Leake Co.  All client payments and ownership claims will be forfeited, and all previous payments are ineligible for refund.  All notifications of late payment, payment schedule, or resulting fees will be first communicated to the client via email, and also may be communicated via text, phone call, or certified USPS mail.  Clients are responsible for providing accurate contact information to The Leake Co.

Contact Us

Please contact us directly for additional questions.
Email: info@theleakeco.com

FINAL SALE
Custom Items are made to the client’s specifications, and require significant design time, sourcing commitments, and shipping investment on the part of The Leake Co. As a result, all Custom Items are considered Final Sale and are thus non-returnable and non-refundable.

CAD FEES & DEPOSITS
CAD Fees and production deposits are non-refundable.

POST-PRODUCTION MODIFICATIONS
Every effort is made prior to fabrication and production to ensure that your item is perfect. Please thoroughly review your CAD Confirmation document before signing off on all details, ask any questions, and alert us immediately before signing of any omission or error. Once the Order Confirmation or CAD Confirmation is signed, your item will be produced according to the confirmation. All resulting edits or modifications needed after production will be at the additional expense of the client.

DIAMOND & GEMSTONE DEPOSITS
All deposits relating to the sourcing, cutting, and shipping of diamonds and gemstones are non-returnable and non-refundable.

INTELLECTUAL PROPERTY
The Leake Co. solely retains all intellectual, artistic, distribution, and manufacturing rights to provided designs including all original design files, in addition to any copyrights sought during or after this agreement, in perpetuity.
Casting waxes and master molds are not provided to Client and are considered sole property of The Leake Co.

MANUFACTURER’S WARRANTY LIMITATION
Manufacturer’s Warranty shall not include everyday wear and tear or projects utilizing Client’s own provided metals, nor does this warranty cover any personal property brought in with the item(s) being serviced or created.

Client must notify The Leake Co. of any defect or general concern within the first 14 days of Client’s receipt of the item. Notice of defect or concern shall be in writing and delivered either by email or the U.S. postal service to The Leake Co.’s place of business.

Contact Us
Please contact us directly for additional questions.
Email: info@theleakeco.com

I want you to love what you’ve purchased. Exchange policies will vary based on the jewelry designer and the piece.  We do not accept returns.

Diamond and gemstones purchased from The Leake Co. are considered final sale, and thus are non-returnable and non-refundable.

Contact Us
Please contact us directly for additional questions.
Email: info@theleakeco.com

Jewelry Repair, Jewelry Appraisal, Estate Evaluation, Consulting Fees, Design Fees, Service Plans, and related service fees are non-returnable and non-refundable.

Contact Us
Please contact us directly for additional questions.
Email: info@theleakeco.com